Refund policy
Return & Refund Policy
Thanks for shopping at Ozminis Motorsport. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return,
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Your item must be unused and in the same condition that you received it.
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Your item must be in the original retail packaging in good condition (no stuck on tape or labels )
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Your item needs to have the receipt or proof of purchase.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a shipping label from us, the cost of return shipping will be deducted from your refund.
To get started, please contact our customer service team at enquiries@ozminis.com.au to request a return. Please include your order number, the item(s) you wish to return, and the reason for the return in your email.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the refund within a certain number of days, depending on your card issuer's policies.
If you have any questions on how to return your item or for additional information, contact us - 03 8753 6610
Wholesale or Trade Customers: Please note that when an order is placed through the Wholesale/Trade system, returns are not accepted for Cash refunds. We can offer an exchange for the value of the goods being returned.